Scheduling Administrative Coordinator- Fairfax, VA

Our client, an exciting and fast-paced energy group, is hiring a scheduler!

Essential Functions:

• Assist Scheduling Department, on a regular basis, with the completion of daily schedules and answering incoming phone calls from the main office line
• Assist Scheduling Department in the management and control of all scheduling data through Excel
• Assist Scheduling Department in ensuring that information used in ProntoForms, Microsoft Flow, and other platforms that pull information from the schedule are accurate
• Build sustainable relationships and trust with clients through open and interactive communication through email and phone
• Take ownership of client complaints, provide appropriate solutions and alternatives promptly; follow up to ensure resolution
• Communicate any scheduling problem areas and provide options for resolution
• Identify and assess the needs of our clients to achieve satisfaction
• Maintains customer confidence and protects operations by keeping information confidential.
• Develop and update administrative systems to make them more efficient
• Maintain files, records, and database with effective filing systems
• Follow office workflow procedures to ensure maximum efficiency
• Contribute to team effort by cross training in multiple departments to assist in the completion of project deadlines, as requested
• Interface with Operations, Owners, and Subcontractors to discuss impact of work and resolution of problems

Education/Experience:

• BS/BA in Business Administration or similar relevant field
• 2+ years of previous work experience in a Scheduling or Administrative Position or related field is required

Additional Requirements:

• Thorough knowledge of project scheduling concepts and components
• Excellent attention to detail, organization, and team collaboration skills
• Proactive problem solver with the ability to multi-task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening
• Expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
• Must have strong software skills with Microsoft Excel, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs